Service
Building products people use, starting before the requirements are settled.
We start before requirements are fixed and carry through design, development, and operation — beginning by deciding together what should be built.
Problems this addresses
- You want requirements and development handled together.
- You know what you want, but it is not a specification yet.
- The scope of change to an existing system is unclear.
- You shipped, but improvement has stalled since.
The state we aim for
People are actually using it — and release is not the end point: it is clear what to improve next from how it is being used.
Scope
What the work involves
- 01
Decide what to build
We separate the problem to solve from the things that need not be built. Cutting scope early is what changes the pace afterwards.
- 02
Design the experience and the workflow
We design the work that surrounds the screen, not only the screen. A good interface that the surrounding process cannot support goes unused.
- 03
Validate with a prototype
We make something touchable before building it out. Mistaken requirements surface faster in a running artefact than in prose.
- 04
Build the MVP and the production system
We handle design, implementation, testing, and deployment, choosing a structure your team can maintain after handover.
- 05
Design operation and improvement
We set up monitoring, metrics, and the improvement loop, leaving behind a clear answer to what to look at when deciding the next move.
Key deliverables
- •The agreed requirements, and a record of what was left out of scope
- •Interface and workflow design
- •A working prototype
- •The production system, with operating and improvement procedures
How responsibilities divide
Rainpulse handles
- Requirements, design, implementation, and deployment
- Validation through prototypes
- Operational design and handover
You provide
- The problem to solve and its priority
- Access to users and the people doing the work
- The decision to release
Engagements
Related engagements
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